Refund policy

Return Policy

Original Art

• 7-Day Return and Exchange Policy: Original artwork can be returned or exchanged within 7 days of delivery. To be eligible, the artwork must be in its original condition and packaging. Buyers are responsible for the shipping costs associated with returns or exchanges. Refunds will only be issued once product is received and checked for damages.

Prints

• 30-Day Return Policy: We offer a 30-day return policy for prints. To be eligible for a return, the print must be in its original condition and packaging.

• Color Variations: Please keep in mind that slight color variations may occur between print batches or due to differences in how colors are displayed on various devices or browsers. While we strive for consistency, these variations are natural and unavoidable.

Commissions, Custom Artwork, and Course Materials

• Non-Returnable and Non-Refundable: Unfortunately, we are unable to accept returns or provide refunds for commissioned pieces, custom artwork, and course materials. We kindly ask that you review your order carefully before completing your purchase.

Damaged Products

• Reporting Damage: If your product arrives damaged, please share a photo clearly showing the damage within 48 hours of delivery so we can assist you promptly.

• Damaged Returns: If a returned product arrives damaged, we regret that we cannot provide a refund. In such cases, we will send a photo of the damaged return to you within 48 hours of receipt.

General Conditions for Returns

• To qualify for a return, all items must be in their original condition and packaging.

• Buyers are responsible for the shipping costs associated with returns.

We appreciate your understanding and cooperation, and we’re here to assist you with any questions or concerns about your order. Thank you for choosing us!